Shipping policy

Shipping & Delivery Policy

Transit, Handling, & Delivery Times
We process and ship orders safely to ensure your heavy garden ornaments and stoneware arrive intact.
- Order Handling Time: 1 to 2 business days (Monday – Friday)
- Transit Time (United Kingdom): 3 to 5 business days (Monday – Friday)
- Transit Time (United States): 3 to 5 business days (Monday – Friday)

Total estimated delivery time is 4 to 7 business days from the moment your order is placed.

Shipping Destinations
We ship exclusively to domestic addresses within the United Kingdom and the United States.

Shipping Costs
- All Shipping is Free: We offer completely free standard shipping on all items to both the UK and the US, with no minimum purchase thresholds.

Shipment Tracking
Once your order is handed over to the courier, you will receive an automated dispatch email containing your tracking number. You can monitor the real-time movement of your package through the carrier website.

Damaged Shipments
If your concrete or stoneware item arrives cracked, chipped, or broken due to transit handling, please take a clear photograph of the damage and email it to contact@admnurseries.shop immediately. We will arrange a free replacement or itemized refund right away.